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TERMS & CONDITIONSBeachview Vacation Rentals,LLC Web Site Terms & Conditions Agreement between User and BVR Please read this Rental Agreement and Policies before you begin your vacation. Any money received by BVR for occupancy of Rental Property indicates the acceptance of the terms of the Rental Agreement in full. All policies are strictly enforced. It is the responsibility of all guests (and members of third party) to be familiar with all policies pertaining to the rental. The cancellation policies are in effect at the time the reservation is made (please see cancellation policy below). Restrictions: All BVR properties are Non Smoking. Certain and specific BVR properties will allow pets (see pet policy) if it is a qualifying pet property. Please refer to the specific property for policy. RENTAL AGREEMENT AND POLICIES In consideration of the rent received and the mutual promises contained herein, the Owner of above Rental Property, through BeachView Vacation Rentals, LLC (BVR), his, her Agent, does hereby lease and rent to Guest such Rental Property under the following terms & conditions. 1. Policies: Guest hereby certifies that he/she has received and read the BeachView Vacation Rentals, LLC and Policies listed below. Guest further agrees to abide by all the rules and regulations contained herein related to rental of the Rental Property listed above. 2. Initial Payment/Advanced Deposit: This Agreement and Reservation Confirmation must be signed and returned with an Initial Payment of approximately 50% of the Total Rental Balance at the time of making your reservation. Guest understands that advance rental payments paid by Guest in advance of taking possession of the premises may be disbursed to Owner, BVR, or third parties shortly after its receipt by BVR and Guest does hereby expressly agree and consent to early disbursement of the advance Rental payment. All rents paid may be deposited in an interest bearing account with all proceeds of such interest payable to BVR. Initial payment may be processed upon receipt of signed rental agreement if signed agreement is received prior to initial payment due date. 3. Final Payment: The remaining Final Balance Amount, after the Initial Payment Amount, must be paid prior to sixty days (60) in advance of the check in date by credit card, personal check, money order, cashier’s check or this agreement may be canceled at the sole discretion of BVR. We will attempt to send you a reminder for your final payment. However, please be sure to mark the final payment date on your calendar. You may choose to have BVR bill the payments to your credit card on file. 4. Methods of Payment: For your convenience, BVR offers many payments options to choose from. All returned checks will be charged a $35.00 fee and BVR will not re-deposit any returned checks. 5. Credit Card: Guest is required to provide credit card number as a guarantee. Guest agree to pay all rent and/or any outstanding long distance phone or pay cable charges, accept all terms of the lease agreement and accept all liability for any damage beyond the normal wear and tear (or Damage Waiver Plan) during the term of the lease with BVR. If Guest fails to do so, guest understands that these costs will be charged to the credit card on file and all credit card sales are final. 6. Last Minute Reservation: The full payment is required at the time of booking for all reservations made within 60 days from arrival. You may either express mail a cashier’s check or money order, or use your credit card on file at the time you make the reservation. Cancellations for last minute reservations will be treated the same as all other cancellations. 7. Damage Waiver Fee, Damages and Missing Items: A $69.00 nonrefundable damage fee is required for all reservations. BVR requires a valid credit card number on file in addition to the Damage Fee. The Damage Waiver Fee is a nonrefundable Fee that relieves Guests of the cost for unintentional and incidental damage to the Rental Property and its contents, not to exceed the amount of coverage purchased. Currently, the Damage Waiver Fee is $69.00 for coverage up to $3000 of unintentional damage. The Damage Waiver Fee does not cover intentional damage, theft, unintentional and incidental damage exceeding the amount of coverage purchased or any damage or flea infestation caused by a pet, unauthorized pets, property damage, extensive cleaning required at check-out, smoking in non-smoking units, exceeding occupancy or parking limits, and any other mentioned charges/policies in BVR’s Rental Agreement and Policies. Guest authorizes BVR to charge Guest’s credit card in the event of the above listed exclusions. Guest will be notified of any damage/costs in writing. Any material damage to the Rental Property will be charged immediately to the Guest’s credit card (or deducted from Security Deposit). Guest assumes full responsibility for any items damaged due to misuse or negligence or action on guest’s part, except in the case of the normal wear and tear reported to BVR within 24 hours of check-in, and for any items found to be missing. Violation of any condition of the terms of the BVR Rental Agreement voids the Damage Deposit Waiver plan. 8. Damages and Terms of Damage Waiver: We ask our guests to report any breakage or damages to us upon occurrence, prior to check out and settle the matter prior to leaving. If there is any damage to the Rental Property or its furnishings, the Guest does agree to be responsible for the cost to repair any damages (not covered by Damage Waiver) done by either Guest, Guest family, or Guest pet. All Rental Properties are inspected after each Guest by a property inspector and reported to BVR for appropriate billing. Guest is responsible for notifying BVR immediately upon check-in if the Rental Property is found in less than good condition or any damage is noted. If damages occur during your stay, please notify BVR immediately. Terms of Waiver: As a Covered guest under this plan occupying a BVR Property, you will not be obligated to pay for accidental damage to covered personal property of the Rental Property Owner located within the Rental Property occupied by the Covered Guest. BVR waives the right to charge Guest for accidental damage to the Property as a result of Guest’s inadvertent acts during the duration of the Rental Period. The Covered Guest must report any theft or damage to the Rental Property or its contents to BVR staff prior to check-out or any otherwise applicable Damage Deposit Waiver for such Covered Guest will be void. BVR has ultimate claim administration authority. 9. No Smoking: No Smoking is allowed inside the Rental Property. BVR will bill guest $250 to the credit card on file should smoking occur inside property during your stay. Smoking on outdoor patios is usually permitted. Ask upon reserving unit or refer to rules posted in individual unit for designated smoking areas. Any Guest smoking in a non-smoking property will subject entire group to expedited eviction with no refund of any kind. In addition to the smoking fee, any damages as a result of smoking (i.e. burns, deodorizing or additional housekeeping required, etc) will be charged to the credit card on file or withheld from Security Deposit. And please, don’t leave our butt behind! 10. Check-In: Check-in time is after 4:00pm. Please note that some properties require a 4:30 p.m. check-in-time to guarantee the property will be ready for your arrival. 11. Early Arrival & Early Check-in Fee: BVR offers an Early Check-in or Late Check Out on a limited basis and may require an additional fee; not all properties are available for early check in. Keep in mind that it is difficult to service every Rental Property between 10AM and 4PM; especially during Peak Season If you have not requested and paid for an approved Early Check-In/Late Check-Out, normal check-in/out times apply. Requests must be made and approved by BVR a minimum of 7 days prior to your arrival date. Early check- in cannot be guaranteed until the day before arrival. Earliest check in time permitted is 1:00pm if available. 12. Check-Out: Check-out time is 10:00am. We must strictly follow designated check-out times in order to prepare unit for the next guests; the times are not flexible and overstaying check-put time may result in additional rent in the amount of $100.00 per hour. WE recommend that all guests review the Departure and Check-out procedures listed below. If anything is damaged or not working in the home, please report immediately. 13. Departure & Check-out Procedures: Your assistance by timely checking out and following Check-Out Procedures is greatly appreciated. BVR property inspectors will inspect after Guest departure to insure that the Rental Properties in good order, tidy, and damage-free. If during the inspection, inspectors find the Rental Property to be left in an excessively unclean condition, or if the Check-Out procedures were not followed, BVR may charge additional cleaning charges, minimum of $50.00 or higher to the Guest’s credit card. Please complete the following Check-Out Procedures: • Wash all dishes and put away in cabinets. 14. Cancellation: Once your reservation deposit has been received there will be no refunds given unless you have purchased CSA Travel Protection. Stipulations are pending per CSA Policy. 15. Travel Protection/Trip Cancellation Insurance: BVR has contracted with CSA, Inc 1-800-554-9839 in order to offer you trip cancellation insurance to protect your vacation investment against hurricane evacuations, injury sickness, or death and other unforeseen covered circumstances, which could cause cancellation of confirmed reservation and forfeiture of payments. The optional trip cancellation insurance cost is 6.95% of the Trip Cost (Trip Cost is the total of Rent, Tax and Reservation Fee) and is automatically included in the Total Balance Due on the Reservation Confirmation and can be purchased either at the time of making the reservation or prior to paying your Final Balance. Payment for the plan will not be accepted after BVR has received your Total Balance Due. You are required to indicate choice to accept or decline optional trip insurance on the Rental Confirmation and Rental Agreement. Please realize that manually subtracting cost of trip insurance from the Total Balance Due on Rental Confirmation, and by not paying premium, indicates decline of optional trip cancellation insurance. We recommend that all Guests purchase this coverage for added financial protection in cancellation situations where we are unable to refund payments. You will have 10 days from the date you receive he trip cancellation policy to review the policy and cancel, in writing if you do not elect to purchase the coverage. Refunds and coverage issues will be based and determined solely by CSA Inc. and the existing policy will be issued to Guest if coverage of this insurance has been elected upon making reservation. 16. Hurricane Evacuation: In the event of an ordered evacuation due to hurricanes or other storms, your are required by state law to evacuate property. If you have declined trip cancellation insurance, you shall be entitled to a refund. Refunds and coverage issues will be based and determined solely by CSA Inc. and the existing policy will be issued to Guest if coverage of this insurance has been elected upon making reservation. Refunds for the period of mandatory evacuation will be made solely by CSA, provided Guest has purchased optional trip cancellation insurance. Refer to trip cancellation policy or contact CSA directly for specific information and/or refund procedures. IF you choose to leave due to “Storm Warnings” or “Voluntary Evacuation” no refunds will be given. BVR will not issue refunds in part or in full for inclement weather. Our recommendation for travels during hurricane season is for you to research and purchase trip cancellation. 17. Rental Properties are for family vacations only: BVR happily rents to families and adults over the age of 25 years old. BVR may approve at the time of reservation and at our discretion to rent to groups, but you must disclose at the time of reservation 1) that you are a non-family group and 2) the majority of the group members must be at least 25 years of age. BVR will not enter into a Rental Agreement with anyone under the age of 25. Be honest! The best way to avoid problems during your stay is to be up front when making the reservation. Any such misrepresentation, overcrowding, exceeding parking capacity, or sub-letting of Rental Property will result in both the forfeiture of all monies paid (including all fees) and immediate, expedited eviction. In addition, if BVR discovers any undeclared parties, prom groups, graduation groups, or underage groups, Guest will be billed additional fees. BVR will bill the guest credit card a minimum fee of 1 nights rent and any damages or additional housekeeping charges. BVR reserves the right to bill $150 per incident for neighborhood complaint calls made to the police or complaint calls to BVR after hours emergency number, or any other neighborhood complaint regarding Guest noise, nuisance and parties, BVR HAS A ZERO TOLERANCE POLICY FOR ROWDY GROUPS-PLEASE BE A GOOD NEIGHBOR! 18. Maximum Occupancy & Parking Capacity: BVR has set and published occupancy & parking limits for every unit and strictly enforces these limits. The Maximum Occupancy is determined by the bedding provided in the Rental Property and/or the limit set by BVR and the Owner of the Rental Property. The number of available off-street parking spaces determines the Parking Capacity. Your Rental Agreement states the minimum occupancy and parking capacity for your Rental Property; if you need to rent a second property to accommodate your group, or if your family will exceed the occupancy limit, please notify BVR so we can accommodate your needs (this includes children 3 and over). If additional guests will be occupying the property, and are approved by BVR and Property Owner, additional charges will be required. Absolutely No House Parties, events, receptions, or kegs and overcrowding is not permitted. We strongly advise you to not jeopardize your family and friends’ vacation by overcrowding or noise violations. BVR represents a few properties which will allow a small family gathering. Such gatherings must be approved prior to arrival prior require an additional fee. Please consult a BVR representative further information and availability. 19. Right of Entry: Guest agrees that the BVR Agents reserves the right to enter the rental property anytime to investigate disturbances, check occupancy, check for damage, deliver household items, or have a scheduled service carried out to make such repairs, alterations or improvements thereto as Agent may deem appropriate, or to show property to prospective purchasers. Please note that if this Rental Property is currently on the market for sale, BVR will make every effort not to show the Property during your stay. In the event that an agent needs to schedule a showing, or enter the property for reasons listed above. Whenever possible BVR and/or Owner will attempt to provide Guest with a minimum of 12 hours advance notice and attempt to perform services between 9 am and 6pm, 7days a week. 20. Expedited Eviction: A material breach of this Agreement by Guest(s), which, in the sole determination of the Agent, results in damage to the Premises, personal injury to Guest(s) or others, a breach of the peace, a nuisance to others, or a violation of criminal law or local code, shall be grounds for termination of Guest(s) rental period. Violation of any of the rules contained herein will result in IMMEDIATE EVICTION and forfeiture of rent and security deposit (where applicable) If the rental period created hereunder is for 30 days or less, the expedited eviction procedures set forth in the Cabins Act will apply. Guest(s) may be evicted under such procedures if Guest(s): (i) hold over in possession after Guest(s) rental period has expired; (ii) commit a material breach of any provision of this Agreement that according to its terms would result in the termination of Guest(s) rental period; (iii) fail to pay rent as required by this Agreement, or (iv) have obtained possession of the Premises b fraud or misrepresentation. Any reservation made under false pretenses will result in forfeiture of advance payments and the party will not be permitted to check-in. 21. BVR Reserves the right to refuse service to anyone: All rental properties are leased without regard to race, color, religion, sex, national origin, handicap or sexual orientation. 22. Violating Agreement: If Guest violates any of the conditions of BVR Rental Policies or BVR Rental Agreement; BVR may terminate this Agreement and enter Premises. Upon notice of termination of this Agreement, Guest(s) shall vacate the Premises immediately and forfeit all rents and security deposits. 23. Fireworks: The use of firearms and fireworks is strictly prohibited at all BVR properties. 24. Alcoholic Beverages: No drinking of alcoholic beverages by persons under the legal age of twenty-one (21) is allowed. Should a Guest(s) or guest of Guest(s) be arrested for underage drinking at the rental unit property or should Agent(s) observe a Guest(s) under the age of 21 drinking alcoholic beverages, this rental agreement may be terminated and the Guests evicted at the option of the Agent(s). Illegal drug use is strictly prohibited Kegs are not permitted on any property. 25. Handicap Friendly Properties: Some of our Properties are ground floor level or equipped with elevators and/or ramps. Please refer to property description for details. Due to the age and design of most of our properties, we cannot guarantee complete ADA compliance for any of our properties, but we will be glad to assist you with finding a unit that best suits your needs. 26. Furnishings: All of BVR’s Rental Properties are privately owned and individually furnished. Their descriptions were accurate at the time of printing or posting of any advertising, but subsequent renovations by the Owner may result in changes. BVR is not responsible for property changes made by the Owners, or for any conditions in the property beyond our control upon your arrival. When you arrive at your Rental Property, it should be clean and ready for occupancy. If BVR does not hear from you within 1 hour from check in, or by 10am the following morning (if a late night arrival), we presume that the property was found in satisfactory condition. We ask that guests do not move furniture or accessories within the property or transfer items from one property to another; and never move interior furniture outdoors. Certain areas in each rental property are locked for the OWNER’S personal storage and are not included in this rental. 27. Listings & Properties: Guest is responsible for reviewing the property description, photos, location, and amenities listing online for this property to confirm that it will meet the needs of your group. Information regarding individual listings is believed accurate but cannot be guaranteed. We have made every effort to ensure that all the information on Agent(s) website is current and accurate. The possibility of errors and omissions exists. We will be happy to confirm all data contained herein or answer any questions you may have prior to booking your reservation. Rates for holidays, special events, and weekends may be higher. Rates do not include tax and are subject to change. Rates, furnishings, amenities, fees, and taxes are subject to change without notice. A BVR Guest Services representative is happy to answer any questions regarding property details. 28. Property Showings: Due to liability issues, we are unable to provide prospective renters with keys to preview properties. Photos are available online and our Guest Services Representatives are happy to answer questions regarding property details. 29. Substitute of Accommodations: BVR reserves the right to substitute comparable accommodations without notice or liability in the event of sale or if the property becomes unavailable. If a comparable property is not available, you will have the option of either selecting from our other available properties or a refund of our total rents paid, less non-refundable Reservation Fee. BVR will make every attempt to notify you as soon as possible if substitution must be made. 30. Construction near your property: BVR represents growing communities and there is a chance that your unit may be near some construction. Noise and altered views due to construction are beyond our control. If noise is excessive, you may notify BVR and we can attempt to contact the contractor/builder. Refunds, discounts, substitutions, or cancellations cannot be made due to nearby construction. In the event that your unit becomes unavailable due to construction, BVR will make every attempt to substitute accommodations in a comparable property. 31. Refunds, Breakdowns & Maintenance: The Rental Agreement is legally binding agreement between Guest, BVR and the Property Owner. Your reservation and signed Rental Agreement bind you to a specific home for a specific period of time. There should be no expectation of refunds, discounts or relocation because you are disappointed with the property you have rented or in the event that something associated with the property is not working to your satisfaction. Unlike a hotel, we cannot relocate you without specific authorization from the Property Owner. Each of the Property Owners makes every attempt to keep their property and its equipment in good working order. All appliances will be checked and should be in working order at the time of your arrival to this rental property. BVR cannot guarantee against mechanical problems that may arise, nor can BVR control the amount of time repair service calls ay take. Please report any problems, breakdowns, or damages as soon as possible to BVR during regular business hours. In the case of an afterhour’s emergency, please follow instructions below. BVR will make every attempt to correct any problem that arises during your say in a timely manner. BVR cannot guarantee against breakdowns. There will be no rate adjustments or refunds for mechanical failure of nonessential items such as air conditioner, TV, dishwasher, washer, dryer, refrigerator, ice maker, freezer, dishwasher, stove, oven microwave, A/C unit, hot water heater, garbage disposal as well as pool/spa heater, pool/spa pump, telephone, toilet(s), TV, clock or radio, fireplace, grill, and other appliances or luxury items. Service interruptions and outages can occur for water, electric, internet, telephone or cable. Any breakdowns will be repaired as quickly as possible during our normal business hours. In addition, refunds cannot be given for minor water leaks or inclement weather conditions. 32. Emergency Calls: For after hours emergencies (fire, water, electrical or lock out) call the BVR office line and follow emergency instructions. A BVR staff member will return your call as soon as possible. Non Emergency calls should be made during normal business hours. After hour Emergencies reports may be charged a fee. 33. Appliances/Air Conditioners (A/C): Most of our properties are equipped with central heating air conditioning, and basic appliances; refer to Property description for individual unit. No full or partial refunds will be issued for A/C unit or appliance mechanical failure. Once BVR is notified of any mechanical problems, we will make every effort to have repaired as quickly as possible. Please follow all air conditioning instructions posted in the home. 34. Television/DVD: All of our properties are equipped with at least one television with basic cable. If a VCR or DVD is provided, it will be noted in the Property description. BVR cannot guarantee against service problems of equipment, cable reception, programs, channels, or events. No refunds will be given for televisions or DVDs under repair, or for temporary loss of cable. BVR will make every effort to have repairs made as soon as we are notified. Properties with multiple TVs, DVDs, or VCRs will not be provided with a loaner. All properties are privately owned and have different subscription packages for cable and/or satellite. 35. Computers and Internet Access: Many of our homes provide internet access for your laptop or PC. The range of these offerings differs from home to home and may include either Wireless High-speed internet to Wired High-speed Internet (Ethernet cable and computer not provided). Please read the individual property description and web site information to determine the types of devices and equipment offered in an individual home. Remember to bring a network cable to connect to the modem for non-wireless connects or in case of WIFI configuration difficulties. OF course, one of our Guest Services Representatives will be available to answer any questions you may have on this subject. Refunds will not be given for interruption in Internet service. 36. Telephones: Most properties are equipped with telephones that have local service. Each telephone line has a long distance calling block, which necessitates collect or credit card calls from the property. The BVR office does not have the capability to bill you for your direct long distance calls from the unit. In no event should you charge anything to the phone in your unit. Should there be any charges from your stay, you will be charged a $20.00 Collection Fee plus the cost of the charges. Don’t forget your calling card or mobile phone. 37. Grills: Grilling is permitted at properties where the owner provides a grill. The International Fire Code prohibits use of open flame cooking devices (This includes Gas and Charcoal Grills and open Flame Cookers) on combustible balconies, decks, and porches on apartment buildings and condominiums. Grilling with charcoal type grills is discouraged at any property as it may result in burn marks and risk of fire. The use of turkey fryers is strictly prohibited at all BVR properties. Grills must be left clean after use. Guests’ failure to leave grills clean will result in additional $50.00 Housekeeping Fee per grill and will automatically be billed to the credit card provided. Any damage to the home, decks, or porches resulting from grilling may be charged to the guest credit card or withheld from Security Deposit. 38. Fireplace: Gas and wood fireplaces are seasonal mad may be used from October to April only! Rental properties are not supplied with firewood’s. Not all fireplaces are working fireplaces. Should the property have a working fireplace, the Guest accepts responsibility for any damages caused through misuse of the fireplace. If there is a wood burning model, guest must remove and safely dispose of any ashes prior to departure. Please inquire in advance for permission to use the fireplace. BVR will not give refunds due to inoperable fireplaces. 39. Hot Tubs & Pools: Our private home hot tubs are regularly drained, cleaned, sanitized, and tested. Our private home pools are on a bi-weekly or weekly maintenance schedule depending on the rental season. Guest is never to attempt to repair equipment, change chemistry, or alter the hot tub or pool in any way. Only employees authorized by BVR are permitted to service the hot tub or pool. BVR will not bill guest for general maintenance on hot tubs or pools, however, we may bill for negligence, misuse, unnecessary service costs, or attempt to repair by guest or non-authorized service personnel that has caused damage to the property. If a hot tub or pool becomes unsafe, BVR reserves the right o close the hot tub or pool immediately. Guest will be notified and must agree to stay out of the hot tub or pool. BVR does not offer refunds or relocations for mechanical failures of nonessential or luxury items. The maximum credit allowed due to mandatory hot tub closing is $10.00 per day, and for a pool $15.00 per day. Additional “Hot Tub (or Pool) Rules Safety Instructions” will be distributed upon check-in and must be adhered to. Please note if there is a swimming pool located in the neighborhood or on the premises of this rental unit no lifeguard or other safety personnel are provided. Guests use the pool and other premises at their own risk. Guests agree to indemnify and hold the owner harmless from ay claim, loss or expense (including attorney’s fees and court costs of the owner) by guest or guest invitees. Pool heat is offered seasonally between and early May however, pools cannot be heated if the outside temperature drops below 52 degrees or above 80 degrees. For an additional cost starting at $25.00 per day for most pools, the pool temperature will be set at 80 degrees. Please allow 48 hours for the temperature in the pool to adjust. 40. Processing Fee: A processing fee of 5% (minimum of $125) will be added to each reservation for administration and processing of your reservation and is non-refundable. 41. Lost & Found: Guest will be responsible for notifying BVR of lost items. Every effort will be made to return items to Guest. Guest will be charged a $15.00 handling fee plus the cost of shipping. BVR is not responsible for any items left in the Rental Property. BVR does not store any lost and found items longer than 30 days from departure date. 42. Indemnification and Hold Harmless: Guest agrees to indemnify and save harmless Owner and BVR from and against liabilities theft, damage, cost or expense whatsoever arising from or related to any claim or litigation which may arise out of or in connection with Guest’s use and occupancy of the Rental Property including, but not limited to any claim or liability for personal injury, accidents, loss, damage or theft of Guest’s personal property which is made, incurred or sustained by guest(s). 43. Agency Disclosure: BVR serves as the Agent & representative of all owners of vacation properties in its rental program, and is acting at all times, in and for the best interests of the owners. Guest acknowledges that Owner of Rental Property may be a licensed Real Estate Agent. 44. Governing Law: This Agreement shall be enforced under the laws of the State of Florida and represents the entire Agreement. Any amendments must be in writing and signed by both parties. In the event of a dispute, legal action may only be instituted in the Count within which the Rental Property is located. BVR shall conduct all brokerage activities in regard to this Agreement without respect to the race, color, religion, sex, national origin, handicap, or familial status of any Guest. |
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